Privacy Policy
Effective October 4, 2026
This policy explains what information Rooftop Resort ("we", "us") collects through this website, how we use it and the choices you have. It applies to this website only; information you give us in person at the resort is covered by our on-site practices.
Information we collect
- Mailing list. When you subscribe to our newsletter we collect your email address and, if you choose to give them, your first and last name.
- When you contact us. If you call or email us, we receive the details you share, such as your name, phone number, email address and the content of your message.
- Bookings. Room reservations are made on the booking system of our provider, Cloudbeds, not on this website. This website does not collect payment card details. Cloudbeds handles reservation and payment information under its own privacy policy.
- Technical information. Our hosting provider, Cloudflare, automatically processes basic technical data when you visit, such as your IP address, browser type and the pages requested, to deliver the site and protect it against abuse.
Cookies, analytics and embedded content
This website does not set its own cookies and does not use analytics, advertising or tracking tools. Some pages include content from other companies, which may set cookies or collect information about your visit under their own policies:
- TikTok videos on the home and Events pages load with the page (TikTok privacy policy).
- YouTube room videos load only when you press play, using YouTube's privacy-enhanced mode (Google privacy policy).
- Google Maps on the Visit page loads with the page (Google privacy policy).
- Mailchimp receives the details you enter in our newsletter forms and hosts our past newsletters (Intuit Mailchimp privacy statement).
How we use information
We use your information to send the newsletters you subscribed to, answer your questions, manage your stay, operate and secure this website, and meet our legal obligations.
Sharing
We do not sell, rent or trade your personal information. We share it only with service providers that help us run our business and website (Mailchimp, Cloudbeds and Cloudflare), who may use it only to provide their services to us, and when required by law or to protect our rights, guests or property.
Email newsletters
You can unsubscribe at any time with the link at the bottom of every newsletter, or by contacting us. Subscribing requires confirmation from your email address.
Retention
We keep newsletter subscriptions until you unsubscribe, and other information only as long as needed for the purposes above or as required by law.
Security
We use reasonable administrative, technical and physical safeguards to protect personal information, and work with providers that do the same. No method of transmission or storage is completely secure. If a breach affecting your personal information occurs, we will notify you as required by Florida law (section 501.171, Florida Statutes).
Your choices
You can ask us what personal information we hold about you, or ask us to correct or delete it, by contacting us using the details below. We will respond within a reasonable time.
Do Not Track
Because this website does not track visitors across other websites, it does not change its behavior in response to "Do Not Track" browser signals. Embedded content from the third parties listed above is governed by their own policies.
Adults only
Rooftop Resort and this website are for adults 21 and older. We do not knowingly collect personal information from anyone under 21; if you believe a minor has given us information, contact us and we will delete it.
Links to other websites
This website links to other websites, such as our booking provider and partners. Their privacy practices are their own; please review their policies.
Changes to this policy
We may update this policy. The new version will be posted on this page with a new effective date.
Contact us
Rooftop Resort, 1215 North Ocean Drive, Hollywood, FL 33019-3310
Telephone: (954) 925-0301
Email: reservations@RooftopResort.com
